General terms and conditions Curio stillsGeneral terms and conditions of sale, delivery and payment of Curio stills located at 5 meiplein 10, 6701 DG in Wageningen. Registered at the Chamber of Commerce in Amsterdam under number 81766254 Bank details: NL74 RABO 0364 7749 83 In the name of Curio stills VAT number: NL 8622.12.649 The following delivery and payment conditions apply to all Curio stills products. Article 1. When you order products from Curio stills, you declare that you agree with all provisions of these General Terms and Conditions. Article 2. Prices All prices of our products are in euros and include 21% VAT. For delivery costs abroad we charge a surcharge on the standard delivery costs. We ship within the Netherlands with PostNL. The shipping costs depend on the product and vary from 6.95 to 13.25 per product. Unfortunately, not all items can be delivered. If no delivery costs are charged at checkout, the product must be picked up. This must be done within 14 days of ordering, unless otherwise agreed. For shipping abroad or delivery in another way, you can contact us without any obligation. Prices and other information stated in the webshop are subject to changes. Returns are at the buyer's expense. Article 3. Order confirmation The order confirmation is not a proof of payment, but only a notification that the order procedure has been successful and we have received your order. Article 4. Payment All ordered products are delivered after payment of the invoice. Products paid by bank transfer will be reserved for you for 7 days. If the payment is not received by us after 7 days, we will cancel the order without notice. For international payments a transfer can be made using our international bank account code (IBAN). Additional bank charges for international transactions are the buyer's responsibility. Article 5. Delivery time The standard delivery time of our products is 2 – 5 working days. In some cases, the delivery time can be 6 – 8 days. If the delivery period is more than 30 days, you have the right to cancel the order. We will always inform you as soon as possible if the delivery period is exceeded. If the buyer wishes to cancel the order, the purchase amount will be refunded as soon as possible, but at the latest within 30 days. Article 6. Delivery and shipping costs All prices mentioned are exclusive of delivery or shipping costs. For delivery costs for both home and abroad, please contact us. The shipping costs depend on the product and range from € 6.95 for parcels up to 10 kilos and € 13.25 for parcels up to 30. Unfortunately, not all our products can be delivered. The full purchase amount must be paid before the product is delivered or can be picked up, unless other arrangements have been made by email. Curio stills is not responsible for any damage caused by the transport of third parties or the customer's own transport. We always pack the furniture and accessories with great care. However, it can happen that something is damaged during the shipping process via the carrier. We ship everything at the risk of the customer. Article 7. Defects The customer is obliged to check immediately upon receipt whether the order complies with the agreement. Returns due to defects are subject to the following conditions: 7.1 Defects to the articles that do not reasonably belong to the stated condition of the article according to the description, as stated on the Curio stills website, must be reported within 48 hours of receipt of the articles , by email, stating the name of the customer, description of the defect and the order number under which the item was delivered, to be reported to Curio stills. Defects that have not been reported will not be taken into consideration. 7.2 In the event of a justified complaint which can be assessed by Curio stills, the purchase amount will be for the account of Curio stills. 7.3 The purchase amount will be refunded to your account as soon as possible, in any case no later than thirty (30) days after the item has been returned in good order, undamaged, in original condition, with the original packaging added and with any labels attached. by Curio stills. 7.4 If an item is returned that, in the opinion of Curio stills, has suffered damage that is due to an act, use or negligence of the customer or is otherwise at the risk of the customer, Curio stills will notify the customer. Curio stills has the right to refuse returns or to reimburse only part of the amount if it is suspected that the products have been used or damaged by the customer or third parties. 7.5 Curio stills does not reimburse shipping costs in the event of defects. Article 8 Returns 8.1 As a buyer, you can return your order from the first day after delivery, within 14 working days without stating a reason. 8.1.1. Returns for returns are subject to the following conditions: 8.1.1.1. Returns for returns will only be accepted after Curio stills has been notified by email via a return request within 14 business days of the delivery date. The request for return must state the name of the customer and the order details. Returns that have not been registered will not be processed. 8.1.1.2. Returns that are not stamped or are insufficiently stamped will not be accepted by Curio stills and will not be eligible for a refund. 8.1.1.3. The costs and risk of the return shipment are for the account of the buyer. 8.1.1.4. The purchase amount will be refunded to your account as soon as possible, in any case no later than fourteen (14) days after the item has been returned by Curio in good order, undamaged, in original condition, with the original packaging added and with attached labels. stills. If an item is returned that, in the opinion of Curio stills, has suffered damage that is due to an act, use or negligence of the customer or is otherwise at the risk of the customer, Curio stills will notify the customer. Curio stills has the right to refuse returns or to reimburse only part of the amount if it is suspected that the products have been used or damaged by the customer or third parties. 8.1.1.5 Curio stills does not reimburse shipping costs in the event of a return. Please note: the account number you provide for the refund of both returns and defects must be the same as the account number from which you made the payment to Curio stills. This in connection with possible fraud with refunds. Article 9 Vintage & Retro To avoid disappointment, we recommend; read the entire description of our items carefully, view all available photos and be aware of the information below about Vintage and Retro items. All items are sold as offered and presented in our webshop www.curiostills.nl. We do not remove any packaging or upholstery, and/or exchange items with each other in order to partially sell them. 9.1. Vintage: By vintage we mean original articles from the 50s, 60s, 70s and 80s. An article can only be called really vintage if it is at least 25 years old. 9.2. Retro: Retro refers to harking back to style and design from earlier years and translating it into contemporary items. However, retro is popularly used for both contemporary and 60s-70s items. We go along with this in our webshop. However, the vintage and retro items are original from the 50s, 60s, 70s and 80s unless otherwise stated. 9.3. Repro Items which are of later or contemporary production are referred to in our webshop as repro. 9.6. Condition vintage items 9.6.1. For all vintage items, furniture, rugs, play and game material, utensils, it mainly applies that they may have been used for many years or have been stored for years after use. The items have been used over the years in a time when quality marks, unlike the Dutch Association of Housewives, did not exist. There were no or hardly any safety requirements, material requirements and minimum user requirements and can therefore not be compared with current legislation and regulations. 9.6.2. When purchasing a vintage item, you must take into account a wear and tear. Screws that show rust, deviating and working material (wood, plastic), a bare spot and so on. You may need some repair work or an article is no longer as suitable for the use you thought you could make of it. In case of doubt and questions about the (contemporary) use of a vintage item, you can contact Curio stills without any obligation. 9.6.3. After purchase, the use of vintage items is at the buyer's own discretion and risk. Curio stills cannot be held responsible for the safety, use of vintage items and the condition of the item after use by the buyer. Article 10 Exchange 10.1. Exchanging does not apply to Curio stills because it concerns unique items that are not available in multiple sizes, colors or similar. Article 11 Questions 11.1. All questions can be asked by email info@curiostills.nl Article 12 Complaints 12.1. If you have a complaint, you can make this known to Curio stills via info@curiostills.nl. 12.2. Each complaint will be dealt with as soon as possible and a solution to the problem will be sought together with you. Curio stills will always strive to resolve any disputes in close consultation with the customer. Article 13 Privacy Policy 13.1. Curio stills respects the privacy of its customers and therefore handles the customer's personal data as carefully as possible. 13.2. All information relating to the customer's personal data is carefully managed and stored in a database. The customer's information is only for internal use by Curio stills and will not be provided to third parties. Article 14 Applicable law and competent court 14.1. All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law. 14.2. All disputes between parties will be submitted exclusively to the competent court in the Netherlands. Click here to download the general terms and conditions.